Support
Common questions about billing and accounts
We have compiled answers to the questions our support team receives most frequently.
Navigate to Settings, then Billing, and update your payment method or billing address. Changes take effect immediately.
We offer a 30-day money-back guarantee. If you cancel within the first 30 days, we will refund your payment in full.
Yes. Qualified nonprofit organizations receive 50% off any paid plan. Contact our sales team with proof of nonprofit status.
Usage is measured in compute seconds and API calls. You can track consumption in real-time from your dashboard.